Services

With our consulting, choose from a wide array of services, such as:

IT Strategy and Planning
  • Fractional Chief Information Office (CIO) and Information Technology (IT Director) services
  • Business to IT alignment strategy/roadmap
  • Development of the IT strategy/roadmap
Software and Technology Solutions
  • Anti-Virus, Backup, Productivity, Financial, and other software packages
  • Audiovisual, conferencing, and virtual workforce solutions
  • Business productivity software like Microsoft 365 and Google Workspace
  • Design/Advice/Cloud Computing Strategy
Infrastructure and Networking
  • Network planning, WiFi, and infrastructure
  • On-premise computing versus cloud computing consultation
  • New installations or upgrades Fix
Security and Evaluation
  • Evaluations
  • Review of current infrastructure, security, and processes
  • Security Improvements/Evaluations/Posture
Support and Training
  • Education and Training
  • Augment and supplement Information Technology Staff
  • Phishing and Malware awareness training
  • End user training for a wide array of technologies
Digital Presence and Communication
  • Social Networks and Design/Optimization of Websites
  • Telecommunications services: Internet, SD-WAN, VoIP, telephone services, cabling, conferencing solutions

Testimonials

There is no one better in the Morganton and greater WNC region for IT setup and support. Leslie is knowledgable, organized, and experienced. He oversaw our entire tech setup at a new office – everything from picking equipment to setting up emails, servers, backups, network permissions and a conferencing system. To top it off, his customer service is unparalleled and he’s a delight to work with. Highly recommend to any small, medium or large sized business.

Nancy Vannoppen

Vannoppen Marketing

You guys are the best! Seamless, awesome work!

Chris Garner

TPS Photography

Refocus Information Technology helps Universal Finance with strategy, security, and all of our information technology needs. They are always prompt, courteous, and knowledgeable.

Mark Mayberry

Universal Finance

Our project turned out excellent! In terms of the whole process, I felt like it was very smooth and painless. I appreciate the wonderful follow-through on our feedback, and thanks for going the extra mile to set up our Microsoft account!
Pastor Jacob Lancaster

St. Matthews Church Morganton

For many years, all my technological needs were managed by my husband. Unfortunately, when he passed away, I thought I would have to be dependent on an unknown resource, but luckily a friend shared a timely referral recommending Refocus Information Technology. My stress level zoomed to zero when I had the pleasure of meeting Leslie Cothren. Leslie is the ultimate ethical, trustworthy, and knowledgeable professional. His intellect is highly impressive, but his low key, kind and respectful mannerisms have never made me feel incompetent. He listens intently and is easily able to anticipate next steps even when I’m not sure if my description of issues or needs are adequate. Leslie and his excellent staff are readily available and enjoy being a service to others and being a resource for those of us with a few or many technology questions and/or challenges. I am highly satisfied to have RIT as my go to technology consultant!

Phyllis Johnston

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